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Glossary
Semester (Sem)
1First Semester
2Second Semester
AAnnual course
Language
Course completely offered in italian
Course completely offered in english
--Not available
Innovative teaching
The credits shown next to this symbol indicate the part of the course CFUs provided with Innovative teaching.
These CFUs include:
  • Subject taught jointly with companies or organizations
  • Blended Learning & Flipped Classroom
  • Massive Open Online Courses (MOOC)
  • Soft Skills
Course Details
Context
Academic Year 2017/2018
School School of Design
Name (Master of Science degree)(ord. 270) - BV (1160) Product Design for Innovation
Track *** - Non diversificato
Programme Year 2

Course Details
ID Code 098628
Course Title QUALITY MANAGEMENT
Course Type Mono-Disciplinary Course
Credits (CFU / ECTS) 6.0
Semester First Semester
Course Description The course aims at offering fundamental criteria, reference frameworks and tools to manage continuous improvement of operations of manufacturing and service organizations. The first part focuses on the concept of quality, its evolution over time, in particular during XX Century thanks to the works and preaching of various companies and quality gurus. The second part presents the main quality improvement approach of Six Sigma (a quality management initiative first carried out in Motorola in the 80's), namely the DMAIC cycle (Define-Measure-Analyse-Improve-Control). In the last part, the course will present tools and techniques useful to ensure quality of new products or services to offer to the market.
Scientific-Disciplinary Sector (SSD)
Educational activities SSD Code SSD Description CFU
--
ING-IND/17
INDUSTRIAL MECHANICAL SYSTEMS ENGINEERING
6.0

Schedule, add and removeAlphabetical groupProfessorLanguageCourse details
From (included)To (excluded)
--AZZZZBrun Alessandro
manifesti v. 3.1.9 / 3.1.9
Area Servizi ICT
07/12/2019