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Information on didactic, research and institutional assignments on this page are certified by the University; more information, prepared by the professor, are available on the personal web page and in the curriculum vitae indicated on this webpage.
Information on professor
ProfessorAgostino Deborah
QualificationAssociate professor full time
Belonging DepartmentDipartimento di Ingegneria Gestionale
Scientific-Disciplinary SectorING-IND/35 - Business And Management Engineering
Curriculum VitaeDownload CV (127.87Kb - 17/07/2020)
OrcIDhttps://orcid.org/0000-0002-4921-4953

Contacts
Professor's office hours
DepartmentFloorOfficeDayTimetableTelephoneFaxNotes
Dipartimento di Ingegneria Gestionale----FridayFrom 11:00
To 12:00
----Appointments to be planned with the lecturer by email
E-maildeborah.agostino@polimi.it
Professor's personal website--

Data source: RE.PUBLIC@POLIMI - Research Publications at Politecnico di Milano

List of publications and reserach products for the year 2020 (Show all details | Hide all details)
Type Title of the Publicaiton/Product
Journal Articles
From preservation to entertainment: Accounting for the transformation of participation in Italian state museums (Show >>)
New development: COVID-19 as an accelerator of digital transformation in public service delivery (Show >>)


List of publications and reserach products for the year 2019 (Show all details | Hide all details)
Type Title of the Publicaiton/Product
Contributions on scientific books
What can social media data add to the knowledge of arts and humanities? an empirical investigation on twitter at teatro alla scala (Show >>)
Journal Articles
How to quantify social media influencers: An empirical application at the Teatro alla Scala (Show >>)
Implementing Performance Measurement Systems in Local Governments: Moving from the “How” to the “Why” (Show >>)


List of publications and reserach products for the year 2018 (Show all details | Hide all details)
Type Title of the Publicaiton/Product
Contributions on scientific books
Social media data into performance measurement systems: Methodologies, opportunities, and risks (Show >>)
Conference proceedings
Football cities (Show >>)
The role of big data analytics in museums: balancing between contradictions and praxis” (Show >>)
Towards analytics reporting in cultural institutions: balancing between contradiction and praxis (Show >>)
Journal Articles
Can Twitter Add to Performance Evaluation in the Area of Performing Arts? Reflections from La Scala Opera House (Show >>)
Performancemeasurement systems in public service networks. Thewhat, who, and how of control (Show >>)


List of publications and reserach products for the year 2017 (Show all details | Hide all details)
Type Title of the Publicaiton/Product
Conference proceedings
The NET dashboard to exploit social media data in performing arts: the case of Teatro Alla Scala (Show >>)
The erratic implementation path of digital technologies in public service delivery: some evidence from Italian museums (Show >>)
Journal Articles
Critical crossroads to explain network change: evidence from a goal-directed network (Show >>)
How social media reshapes action on distant customers: some empirical evidence (Show >>)
Public engagement through social media: the spending review experience (Show >>)
Rational and ritualistic use of key performance indicators in hybrid organizations (Show >>)
Social media data used in the measurement of public service effectiveness: empirical evidence from Twitter in higher education institutions (Show >>)


List of publications and reserach products for the year 2016 (Show all details | Hide all details)
Type Title of the Publicaiton/Product
Contributions on scientific books
Performance measurement in public networks: Developing a PMS for network actors and network managers (Show >>)
Conference proceedings
Innovation tensions in Opera Houses: planning as gatekeeper? (Show >>)
Investigating the determinants of network learning: a qualitative comparative analysis on an Italian network (Show >>)
Planning as boundary object to mitigate innovation tensions in performing arts (Show >>)
Social media implementation in higher education institutions between mimicry and professionalism (Show >>)
The role of ICT in public consultation practices: some empirical evidence from the Italian spending review (Show >>)
Journal Articles
A Measurement Framework for Assessing the Contribution of Social Media to Public Engagement: An empirical analysis on Facebook (Show >>)
A grid approach to managing sustainability: evidence from a multiple Italian case study (Show >>)
A performance measurement system to quantify the contribution of social media: new requirements for metrics and methods (Show >>)
manifesti v. 3.4.3 / 3.4.3
Area Servizi ICT
20/10/2020